Experience & skills

The detailed track record behind the story on the About page.

Impact

Executive wins

Operations Scale

Built and scaled regional capability centers from 0 to 34+ engineers, overseeing multidisciplinary operations spanning CloudOps, Workspace, and L1-L3 Support.

Financial Impact

Delivered 30% YoY cloud cost savings (FinOps) while aligning support operations with product velocity and customer experience goals.

Engineering Velocity

Reduced deployment cycle times by 65% through Infrastructure-as-Code (Terraform) and achieved 99% change success rates via robust agile governance.

Incident Command & RCA

Directed resolution of 100+ critical Tier-1 incidents at 98% SLA adherence, owning L1-L3 escalations and root-cause analysis for complex enterprise environments.

Reliability & Risk

Sustained 99.98% availability across multi-cloud and hybrid platforms, cutting MTTR by 45% through automated monitoring, self-healing runbooks, and disaster recovery discipline.

Stakeholder Partnership

Partnered with Product and Customer Success leadership to halve ticket resolution time and lift CSAT by 35%.

Focus areas

Areas of expertise

Strategic IT LeadershipEnterprise System IntegrationGlobal IT Roadmap DevelopmentAgile & CI/CD PracticesBusiness Process TransformationCloud & DevOps EnablementIT Operations ManagementCross-Functional Collaboration

Toolkit

Skills

Cloud & Containers

AWSGCPAzureDockerKubernetesZadara OPaaS

Data Center & Hardware

ComputeStorageNetworkingTape Libraries & Backup Solutions

DevOps & Automation

CI/CD PipelinesTerraform (IaC)GitHub ActionsAnsibleJiraConfluence

AI & Vibe Coding

MLOps pipelinesAI-driven automationGenerative AI engineeringAI-assisted / vibe coding

Enterprise Storage & OS

ZFSIntelliFlashSDS StorageLinuxSun Solaris 9/10

Career

Timeline

Founder

Vimura · Since 2026

Building Vimura as an independent venture alongside my day role — two products underway so far: Vimura Wealth Studio and Vimura ATS Studio, both vibe-coded end to end, with AI and quantum computing further ahead.

Vimura Wealth StudioVimura ATS StudioVibe-coded end to end

Director, Cloud Operations

Zadara India Technology Pvt Ltd · Since Dec 2017

Leading global cloud operations and infrastructure architecture across APAC and SEMEA — scaling a 24x7 command center and modernizing delivery through Infrastructure-as-Code and automated CI/CD.

Director Cloud OperationsJan 2024 – Present
Manager Cloud Operations & SupportJun 2023 – Jan 2024
Cloud Operations & Support Team LeadApr 2021 – Jun 2023
Senior DevOps and Cloud Storage AnalystSep 2019 – Apr 2021
DevOps and Cloud Storage AnalystDec 2017 – Sep 2019

34+ engineers led99.98% uptime70% faster releases

Storage Technical Support Engineer

Tegile Systems · Apr 2016 – Dec 2017

Owned critical escalations and root-cause analysis for enterprise storage environments, administering highly available hybrid cloud and on-premises architectures.

24x7 global supportiSCSI / NFS / CIFS

Field Support Specialist

Oracle India Pvt Ltd · Jan 2011 – Apr 2016

Delivered and supported Oracle Engineered Systems for mission-critical enterprise environments, advising senior stakeholders on solution design and migration strategy.

Exadata, ODA, Exalogic, SuperClusterSev-1 escalation management

Early Career Progression

Unix Administration, Data Center & Field Engineering · 2008 – 2011

Built foundational expertise in Unix administration, data center infrastructure, and field engineering.

TCSRedington IndiaAccel Frontline

Credentials

Certifications

Microsoft Generative AI Engineering Professional Certificate (Coursera — In Progress)

CISM (Certified Information Security Manager) preparation (Coursera — In Progress)

Veeam Technical Sales Professional & Sales Professional

Tegile Certified Implementation Engineer & System Repair

Sun Certified System Administrator (Solaris 10, SPARC M-Series Advocate)

Oracle University: Exadata Training & Tape Library Certification